Before You Sign Up FAQ
I'm thinking about it
Will you work with my business? I’m not creative, nor a creative.
We are happy to work with a wide variety of businesses and entrepreneurs. We often work with creatives like artists, musicians, singers and non-profit arts groups. We enjoy working with reputable, honest and morally healthy people. I’m sure that’s you! We will add all the creativity if you feel less inspired.
I’m a seasonal business. Do I really need a website?
Absolutely! When out of season you should be marketing, promoting, announcing cool stuff and keeping your brand in the forethought of your customers. Even a monthly newsletter can build up the anticipation of the upcoming “season.” Get your peeps hyped up and ready for your reappearance. Your website is your non-stop marketing machine that will get you ahead of the competition. It shows you are professional and serious about helping your customers.
I’m a website newbie. Can I trust you to hold my hand through this whole process and be gentle?
We know where you’re coming from and yes, we’ll guide you every step of the way. Patience and trust are several of our superpowers. From domain name selection to launching your site, we will shepherd you through the maze that we call home. We will not let go of you (without your permission.)
Can I talk to a real person, please?
Certainly! Talking is a great thing and often the best way to communicate. We’re busy like you so if we don’t pick up right away, leave us a message and we will get back to you within 24 hours.
What does it really cost? I’m on a tight budget.
We quote honest prices. After we get the full scope of the project, we’ll tell you the full price upfront. Most all of our customers fall into one of three levels: Artist/Small Business, Entrepreneur, and Corporate.
We have several basic packages, but everyone is unique, right? We won’t change the price unless you change the scope. You’ll always approve the expansion and the price.
Do you have payment options?
Hosting and maintenance fees can be paid monthly. Design and build projects in Tier 1 & 2 need to be paid in full at launch. If you need to spread the payments out weekly until launch, we can do that. Tier 3 projects have more flexible payment options. We require 50% of the fee to be paid at launch and the remaining can be made in installments if necessary.
Do you barter?
Only if you have a month-long timeshare in Aruba. Then we can talk.
If I need stuff, (from a photographer, videographer or graphic artist) can you help me?
Yes, we have lots of professional contacts that love working with us. We can add their services to your invoice, or you can contract with them directly. We’ve got you covered.
What do I need to provide to get things going?
We need all (or as much as you can gather at the moment) of the pictures, content copy, audio and videos you’d like to have on the site. The sooner you are able to get us content the sooner your site will be finished. There are certain things we can work on with placeholder text and pics but Content is King. Keep it flowing!
If you create my logo, can I use it for other things?
You own the logo so you can do whatever you’d like with it. We will provide master renderings in Adobe Illustrator format as well as standard JPG, PNG, and SVG graphic formats. Other formats are available too if you don’t see them listed.
What’s covered when you “maintain” my site?
Just like your car or bike, we’ll do all the necessary upkeep that keeps things running smoothly. There is a significant peace of mind that comes from professionals fine tuning things under the hood. We employ a development site for our customers where we test updates to make sure they don’t crash your site. In this ever-changing world of security risks, sophisticated hackers, and evolving technology, you can’t afford to be left in the dark or behind. We stay on top of this stuff so you can enjoy the ride.
Are there additional costs?
There are some things we do for free and others have an added cost attached to them. This is based on the frequency, complexity and volume of intervention required. We do offer a wide variety of services to keep your site in tip-top shape even if we don’t host the site. We do offer a comprehensive listing of hosting plans.
Does hosting include edits and adding new content?
Yes, it does. We offer a variety of bundles for free updates and additional content per month. If you can keep the workload within the timeframe, it’s FREE! Additional work is billed at $40 per hour. We will always alert you if something comes in and it looks like we will go over your allotment.
And Happy Clients
His Voice Productions
“My association with Phil has been a double pleasure…”
“…as he has designed and hosts both my business website(s). His design work is exceptional and his fees are easy on my budget. I would most highly recommend Phil to become a part of anybody’s team and business/marketing plan.”
Michigan City Chamber Music Festival
“I find his work to be absolutely exemplary!”
“Phil has been our web designer and webmaster for the Michigan City Chamber Music Festival, and my own site, NicOrbovich.org for years now. I find his work to be absolutely exemplary! Our entire organization is thrilled with his work.”
“He made MY part of this endeavor so very easy”
“When I wanted to create a website for my pet portrait drawing business, I had no idea how to create a website, let alone one that would be professional enough to attract potential clients. Within a very short period of time, my website was live and beautiful!”
You made it to the finish line. Congratulations!